The Sale of Goods Act
When you buy goods from a trader you get certain rights provided by the Sale of Goods Act 1979. You won’t necessarily see these rights written into the traders’ small print or disclosed in a shop but they are there to protect you if goods are faulty, don’t do the job they were meant to do or are different to what you were promised.
The Sale of Goods Act says that the goods must:
If the trader falls short on any of these requirements they will be in breach of contract.
What can you ask for if you have a problem
Depending on the circumstances, your remedies under the Sale of Goods Act 1979 could be:
You may in some circumstances be able to get compensation for any additional losses incurred too.