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Get advice on a grievance at work




Raising a grievance at work

If you have a complaint or problem at work that hasn’t been resolved, you may want to make a formal complaint. This is known as raising a grievance. There are a number of reasons that you might want to raise a grievance with your employer, this can include things such as: 

  • the way you are being treated
  • discrimination or bullying at work because of your religion, race, age and so on
  • changes to your employment terms and conditions
  • roles and responsibilities that you’ve been asked to take on


Call a Which? solicitor

Discuss your situation with us over the phone with our friendly solicitors who specialise in grievances and are experienced in resolving all kinds of issues with the process.

Common questions we can answer include:

  • Can I only put in a grievance about certain matters?
  • Who do I send my grievance to?
  • What should happen after I submit a grievance?
  • Am I allowed to bring somebody with me to a grievance meeting and, if so, who?
  • Should the person who deals with my grievance be independent?
  • Why didn’t the employer believe me?
  • How do I challenge my employer’s decision if it does not uphold my grievance?
  • My employer is taking a long time to deal with my grievance. Do I have to wait for the outcome before submitting a tribunal claim?
Why Which? Legal?

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Useful links and documents