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Procedure for raising a formal grievance

If you’ve tried and failed to solve a problem at work informally with a chat to your manager, you many want to raise a formal grievance.

Your employer should also have a formal procedure for raising a grievance and you should follow this when making your complaint.

The process for raising a grievance is likely to cover the following steps:

  • putting your complaint in writing to your employer
  • having a meeting with your employer
  • how to appeal your employer’s decision if you’re unhappy with the outcome of the grievance process.

Depending on what your grievance is about, you may be able to take the matter to an employment tribunal. 

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Our specialist advisers are on hand to advise you on raising a grievance and other employment matters. 


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