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Gas, water, and electricity are essential household services that no one can afford to be without for any length of time.
If you experience an interruption to any of your utilities, the Which? Legal team of lawyers can advise on your supplier's legal requirements in providing a service – and what compensation you may be legally entitled to for the service interruption.
Sometimes the issue isn’t an interruption to your gas or electricity supply, but a delay in the switch you’ve requested to a new supplier, or you may have had your gas or electricity supply switched without your permission.
It may be that you’ve been overcharged on your utility bill or are the victim of inaccurate meter readings. If so, our lawyers provide expert legal advice on where you stand.