Disputes with your gas or electricity supplier can occur for a number of reasons. It may be that you’ve received an electricity or gas bill that is much higher than you were expecting or you’ve been told that for the past year you’ve been underpaying and now must pay more.
It may be that you believe your electricity or gas meter is faulty and producing inaccurate meter readings or you may face challenges when trying to switch gas and electricity suppliers.
Knowing where you stand legally when dealing with gas and electricity suppliers and your consumer rights can help you to quickly resolve issues when they arise.
Our team of specialist advisers provide expert legal advice on your consumer rights as a gas or electricity customer and will guide you through any questions that you have including:
The Which? Legal team of specialist advisers will provide jargon-free legal advice on your consumer rights and guidance to help you resolves disputes with electricity and gas suppliers.