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When you hire a trader for any home improvements, from new lights to a loft conversion, you’re trusting them to do a good job for the price agreed. Unfortunately, this doesn’t always work out, and you may find that the end result isn’t up to reasonable expectations. Disputes over money agreed, time taken and standards achieved can be difficult to resolve.
You may have certain rights in law when instructing traders to do any work on your home. If things go wrong and you find yourself in a dispute,
Which? Legal gives you expert advice. Our specialist legal advisers can guide you on your rights, helping you to understand the language of small print and explaining how you are protected. If you need to make a complaint to a trader or home improvement company, we can help – as well as advising you on what to do next if they refuse to fix a problem.
The Which? Legal specialist advisers will give you individual, jargon-free legal advice to help you to solve tenant disputes.