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improvement issues
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£9/month plus a £29 one-off joining fee. Cancel anytime

Problems with traders

When you hire a trader for any home improvements, from new lights to a loft conversion, you’re trusting them to do a good job for the price agreed. Unfortunately, this doesn’t always work out, and you may find that the end result isn’t up to reasonable expectations. Disputes over money agreed, time taken and standards achieved can be difficult to resolve.

You may have certain rights in law when instructing traders to do any work on your home. If things go wrong and you find yourself in a dispute,

Which? Legal can help

Which? Legal gives you expert advice. Our specialist legal advisers can guide you on your rights, helping you to understand the language of small print and explaining how you are protected. If you need to make a complaint to a trader or home improvement company, we can help – as well as advising you on what to do next if they refuse to fix a problem.

The Which? Legal specialist advisers will give you individual, jargon-free legal advice to help you to solve tenant disputes.

Unlimited advice on multiple issues £9 per month plus a £29 one-off joining fee (cancel anytime)
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Meet your experts
James Attew Prior to joining Which? Legal in September 2018, James advised in relation to consumer, commercial, and property disputes at various firms in the South of England See profile
Peter Litchman Peter qualified as a solicitor in 2003 and joined Which? Legal as a legal adviser in January 2007. He advises on all aspects of consumer law, tenancy issues, and neighbour disputes. See profile
Adrian Schwab Adrian joined Which? Legal in June 2017 as a Fellow of the Chartered Institute of Legal Executives. Adrian received his Bachelor in Law degree from the Holborn Law School in 2006. See profile