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Landlord responsibilities
we know your rights
  • Clear advice from experts you can trust
  • No hidden costs, fixed monthly or annual fee
  • No cap on calls

Landlord rights and responsibilities

Before letting your property, it’s important to fully understand the rights and responsibilities of being a landlord. It’s also vital to know what you can expect from a letting agent who manages the property for you.

For example, imagine three months into a tenancy on your rented property that’s managed by letting agents, the tenants say they’re no longer paying the rent.

The questions in this situation are many. Can the tenants refuse to pay rent? Can you claim the rent from the tenants or the letting agency? Do you have to continue using the letting agency? What are you liable for?

Legislation protecting tenants' rights can appear a real hurdle, but it needn’t be the case.

Which? Legal can help

Which? Legal's specialist advisers can advise on the obligations you have to your tenants and vice versa, what you need to do with the deposit, and what rights you have if things go wrong.

We can help you better understand your rights and responsibilities as a landlord including:

  • all aspects of assured shorthold tenancy agreements
  • the need to use a tenancy deposit protection scheme
  • your right to reasonable access to carry out repairs and inspections
  • your responsibilities regarding utilities such as the safety of gas installations and appliances

The Which? Legal specialist advisers will give you individual, jargon-free legal advice to help you to solve tenant disputes.

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  • Access our experts in consumer law, travel, motoring, landlords & tenancy, wills & probate and more
  • Get clear guidance on your next steps from experts you can trust
  • Unlimited calls – speak with us as often as you need
  • Cover for your whole household
Meet your experts
Catherine Cain Catherine qualified as a solicitor in 2002 and joined Which? Legal in 2018. Catherine previously worked in private practice. See profile
Matthew Tribble Matthew qualified as a solicitor in 2013 and joined Which? Legal in March 2019. See profile
Victoria Helps Victoria joined Which? Legal in 2016. Before that, Victoria worked as a legal adviser for seven years at The Co-operative Legal Services. See profile