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Why Which?

Which? is the UK’s consumer champion.

As an organisation, we’re not for profit and all for protecting consumers – a powerful force for good, here to make life simpler, fairer, and safer for everyone.

Why Which? Legal

Trust your consumer champion for expert legal advice.

In 1976, we launched Which? Legal to put that experience and commitment to work helping consumers resolve their legal problems. This means our legal experts work only to help you, the consumer, and nobody else - so you can rest assured you're getting the very best advice available.

Peace of mind

Which? Legal membership gives you and everyone in your household peace of mind. Our team of specialist legal advisers are available during our office hours throughout the year, ready to offer step by step guidance to help you through the legal process.

The Which? Difference

We don't profit at your expense we’re wholly owned by the Consumers’ Association, a registered charity. Independence and impartiality are at the heart of everything we do. We believe our unique position and clear values give our customers the fairest way to get the legal advice they need.

How your subscription helps

Your subscription to Which? Legal will help fund our charity’s campaigns and free advice. Which? is the UK’s consumer champion. We’re not for profit and all for making consumers more powerful.

How we have helped our members
Goods & Services Fight for wedding fee refund With advice and support from W? Legal Ian's claim was settled out of court and he was refunded £5,420 plus £205 towards his court fees. Read More
Holidays & Travel Tide turns after cruise refund complaint Just over a week after speaking to one of the Which? Legal experts Barry had received a full deposit refund. Read More
Goods & Services Seller to blame for inaccurate advert Stuart spoke to an expert at Which? Legal and following our advice a few weeks later was offered a full refund. Read More
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