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Car accidents

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If you’ve had a car accident 

Even a relatively minor accident can leave you feeling shaken and upset. It can be difficult to know what you should do in the immediate aftermath. You might be left wondering if you’ll be out of pocket, what you should say to your insurance company, and what the next steps are. Or you might be unhappy with the way your insurer is handling the matter.   

Know what to expect

Getting sorted out after an accident can be a frustrating process. Repairs could take longer than you expect. And getting a courtesy car isn’t always straightforward. Perhaps someone’s been injured and you’re worried about a personal injury claim. Sometimes you might start getting calls from companies you don’t know offering to act on your behalf or claiming to represent another party.  

How we can help

Our legal experts are experienced in advising people who’ve been involved in car accidents. We’ll help you understand what your obligations are and what your insurance company should be doing to support you. We can also advise you if you don’t think you’re being treated fairly, and what steps you can take if you’re not happy with your insurer.  

  • listen to what’s happened and what you want advice about
  • explain the legal situation and what your obligations are
  • tell you what steps to take of you aren’t happy
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Meet your experts
Matthew Tribble Sq Matthew Tribble Matthew qualified as a solicitor in 2013 and joined Which? Legal in March 2019. See profile
Ian Hawkins Sq Ian Hawkins Ian focuses on providing practical consumer law advice that our members can apply in the most effective way possible. See profile
Sanchia Pereira Sq Sanchia Pereira Sanchia specialises in advising on motoring offences having previously worked for the Crown Prosecution Service. See profile
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