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Protecting yourself before you book a package holiday, flights or other travel

Nobody likes to imagine the worst scenario when booking a holiday or travel, but flights can get delayed, accommodation changed or bookings cancelled, and in some cases, holiday firms can go bust. Which? Legal has helped members in all of these situations and while issues may not always be avoidable, there are some steps that you can take to minimise the risk and protect yourself and your money before booking a holiday.  It can be tricky to know which holiday company to go with, and the cheapest is not always the best.  

Know the law

Holidays can be a very expensive purchase, and while most package holidays are protected by specific legal protections, sometimes this isn’t the case, so it’s always best to double-check before you pay. Before you book a holiday or travel, it helps to understand what the risks are, whether it is worth booking through a travel agent and how you can take a number of simple steps, from ensuring that your holiday meets the requirements to be protected by law, checking the legal identity of who you are entering a contract with, to paying by credit card.  

How we can help

Our friendly legal experts can give you the information you need to make an informed decision in a one-to-one conversation.  They’ll talk you through how you can ensure that your position is protected as much as possible before you book a holiday and so if things do go wrong, you will be best placed to resolve any issues quickly and effectively. 

  • listen to the details of the holiday that you are planning to book
  • explain what the likely pitfalls might be
  • talk you through your options to ensure you are as best protected as you can be in the event that things do go wrong
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Meet your experts
Matthew Tribble Sq Matthew Tribble Matthew has been qualified since 2013 and in that time has advised on a range of issues from consumer matters to issues with insurance. See profile
Nadina Hoeller Nadina Hoeller Nadina specialises in civil litigation, having previously represented claimants in personal injury claims. See profile
Dominique Butler 360X360 (1) (1) Dominique Butler Dominique is an expert in providing advice on consumer law matters.
Sanchia Pereira Sq Sanchia Pereira Sanchia specialises in advising on motoring offences having previously worked for the Crown Prosecution Service. See profile
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