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Get in touch with Which? Legal

FAQ's

Before you go to the trouble of calling or emailing us, our frequently asked questions could help you find a quick solution.

What can Which? Legal help and advise its members on?

Which? Legal can help you with:

  • Employment

  • Consumer law - problems with products and services you buy

  • Car purchase and servicing

  • Parking fines and motoring issues

  • Holidays and Travel

  • Tenancy (for those with Assured Shorthold tenancies and Houses of Multiple Occupancy)

  • Landlords (Assured Shorthold tenancies and lodgers)

  • Civil neighbour disputes

  • Wills and Probate

  • Help and advice for small businesses on goods and services they purchase when acting as a consumer i.e., not for resale.

  • Pre-emptive help and advice - find out your rights before you buy

Our team can help and advise you in respect of the above from an initial problem right to the court door (provided your claim falls within the small claims procedure - with a value of less than £10,000 in England, £3,000 in Scotland and Northern Ireland).

When can I call Which? Legal?

You can call us between 8.30am and 6pm Monday to Friday. When you call we aim to connect you directly to one of our specialists. Where this is not possible, we will arrange to call you back.

If you do wish for us to call you back, the time taken by us will be dependent upon call volumes on a day-to-day basis.

How often can I call Which? Legal?

In order to make dealing with your problem as straightforward as possible, you can call us as many times as you wish and we will provide step-by-step help or advice to help with your case.

Still need help ? Get in Touch
Member of Which? Legal? You can call us and we'll arrange for you to speak with one of our legal specialists who can help. 0117 456 6134 Monday - Friday, 8.30am - 6pm
(excluding bank holidays in England & Wales)
Not yet a Which? Legal member If you would like to join Which? Legal, you can call us and ask our advisors any questions and join Which? Legal. 0117 456 6132 Monday - Friday, 8.30am - 6pm
(excluding bank holidays in England & Wales)
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For media enquiries or information on the latest news and views from Which?, please see our press office.

Companies, copyright and corporate affairs

Businesses and other organisations seeking information about Which? reviews, research and campaigns and copyright permissions should email our external affairs team at corporatequeries@which.co.uk

Recruitment

See the latest vacancies at Which? and get in touch with our People team at recruitment@which.co.uk