Together we get results

Here are the latest stories and wins from our members

Emma Allardice Consumer Emma's story Following our advice Emma got BT to remove a default marker from her credit file Read More
Sq Kim Keeler Workingham 012 1 Consumer Kim's Story Our advice stopped Kim having to go to court and receive all costs from John Lewis Read More
Sq Sara Gruet Which Consumer Sara's story Sara followed our advice and Currys provided a full refund for faulty microwave Read More
Christine Gaughran Consumer Christine's story Christine followed our advice to make a S75 claim and received a full refund from her credit card Read More
Julie Jones Consumer Julie's story Rejecting a faulty cooker hood and following our advice meant Julie received a full refund Read More
Nick Wendy Sq Consumer Nick & Wendy's Story Following our advice to complain to the Financial Ombudsman Service (FOS). Wendy received a full refund from her credit card. Read More
Sq Mr Ashley Johnson Whitley Bay011 1 1 Consumer Mr Johnson's story Mr Johnson followed our advice and within 2 days he was given a full refund Read More
Sq Paul Fearon Stannington 002 Consumer Paul's story After our advice Paul received a full refund within 24 hours Read More
Ian White Sq Consumer Ian's Story Ian followed our robust advice and his wedding booking fee was finally refunded in full, plus costs. Read More
Sq Peter Ludlow Wellingborough003 Consumer Peter's story Exercise bike dispute worth sweating over but following our advice a full refund was provided Read More
Holding Square Consumer Erika's story A leaky radiator cost me £300 Read More
Lynn Gough Sq Consumer Lynn Gough's story Credit firm pays after company goes bust Read More
John Williams Case Sq Consumer John's story Credit firm pays out for caravan claim Read More
Holidays & travel
Alexandra Keith Holidays & travel Alexandra's story Alexandra acted on our advice and after an initial low offer, later received a full refund Read More
Anne Trevalyan Holidays & travel Anne's story Our advice meant Anne got a full refund for a flight cancelled by BA Read More
Claire Holding Holidays & travel Claire's Story Calling the team made all the difference in getting Claire a full refund Read More
Brian Gratton Sq Holidays & travel Brian's story Package holiday operator delays refund Read More
Michael Baxter Holidays & travel Michael's Story Our advice helped to change unwanted travel vouchers to a cash refund Read More
Barry Robinson Sq Holidays & travel Barry's story Barry acted on our clear advice and a week later received a full refund of his cruise deposit. Read More
Ray Whitford Sq Holidays & travel Ray's Story Emirates left us stranded in Australia Read More
Home & property
John Etherington Home & property John's story Following our advice, and challenging for a refund John received a full refund Read More
Addie North Home & property Addie's story Following our advice following a filing error Addie received a full refund Read More
Ian Rowland Home & property Ian's story Following our advice Ian received a full refund Read More
Judith Brindle Bingley Home & property Judith's story Following our advice Judith was allowed to exit the contract free of charge and received £175 compensation Read More
Cars & motoring
Ken Mccann Cars & motoring Ken's Story Our advice and a trip to court helped Ken get his parking fine dropped Read More
Guy Liddel Cars & motoring Guy's story Following our advice Guy received a full refund on a parking issue Read More
John Lewis Sq Cars & motoring John's story Following our advice, John received a replacement car with all the features he wanted Read More
Golf Case Sq Cars & motoring Stuart's story Following our advice Stuart rejected the car and received a full refund based on an inaccurate advert Read More
Join online today to get the advice you need to tackle your issue with confidence
Find out more