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  • Cover for your whole household
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Customer testimonials
Brilliant lady, took time to find the answer to my problem and made great suggestions eg your insurance may cover your legal costs. she had done research into my problem before calling me and it turned out to be very valuable. I was going to take a Barristers advice @ 1500.00 plus vat but now I don't need to.
Danielle had read the brief and checked certain facts out prior to calling us and was able to appreciate what the issues were. Her advise was clear. The proforma letter she sent through we completed and sent to the company. Within 24 hours they had agreed to provide a full refund.
First class service. Staff are always friendly, extremely helpful and knowledgeable. They are excellent at providing information without using jargon and very willing to answer any queries. Cannot speak highly enough of the service.
I cannot thank you enough for providing this service. My mind has been put at rest after speaking with an outstandingly knowledgeable legal advisor. Thank you so much!
How we have helped our members
Christine Gaughran Consumer Sofa refund finally brings comfort Christine followed our advice and received a full refund from her credit card Read More
Claire Holding Holidays & travel Holiday refund sunk by costs Calling the team made all the difference in getting Claire a full refund Read More
Addie North Home & property Tenant wins their deposit refund Following our advice following a filing error Addie received a full deposit refund Read More
Meet your experts
Adrian Schwab Sq Adrian Schwab Adrian is an expert in landlord and tenancy as well as consumer issues, travel and aviation, traffic law, civil litigation and neighbour disputes.
Matthew Tribble Sq Matthew Tribble Matthew has been qualified since 2013 and in that time has advised on a range of issues from consumer matters to issues with insurance. See profile
Sanchia Pereira Sq Sanchia Pereira Sanchia specialises in advising on motoring offences having previously worked for the Crown Prosecution Service. See profile
Duncan Snook Sq Duncan Snook Duncan joined Which? as an employment law specialist in May 2018 after qualifying in 2006. He is a member of the Employment Lawyers Association.
Meet all the team
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