Simon, Oxfordshire As ever, Which? Legal provided an excellent service. I felt fully informed, and ended the conversation feeling confident how I should proceed. Better still, on this occasion I got to speak to an adviser immediately. Doesn't get much better than that!
Christopher, Wokingham Amazed by the efficiency of the process and Danielle. She cut through all the complexity like a knife through butter and helped me to feel confident that I can get a result after a year and a half of frustration.
Mark, Wimborne Sarah was very knowledgeable and could put things in context for my particular situation. Sarah has given me clarity with the topics and potential issues I was worried about and confidence going forward. Brilliant service. Thank you Sarah.
Jay, Bromley The adviser Matthew Tribble was excellent on top of the legal material regarding my enquiry. His call manner and how he listened and then explained the law was first class.
Usha, London Every time I have needed to use this service I have been more than satisfied with the very lovely staff who take my call and also the wonderful lawyers who are so helpful and informative. Please don't let the wonderful service drop as I find so many institutions nowadays have such poor customer service and attitude.
Jane, New Milton Service is good value for money and very easy to use. I was contacted at the time I was given and the person I spoke to was able to answer all my questions and followed up very quickly with a letter that I could tailor to my situation.
Sue, Maidenhead Which Legal is a very trusted Site. The information given is extremely helpful and informative. I would definitely recommend this service to anyone who wants an answer to a problem.
S, Oxford I am happy to be part of Which Legal and would recommend to friends if they needed legal help
Chester, Storrington I felt more confident approaching the Which? Service with my issue, rather than a company I had no previous dealings with. Through my long membership, I’m aware of Which?’s engagement with consumer issues and track record of member support and success. Thank you.
Mark, Chertsey I have always been impressed with the services Which? Legal provide, from onset to the end. The UK law is not easy to understand, but the Which? Legal team explain it in layman's terms, so I always feel confident when buying goods and services having that support. A great service.
Alison, Hampshire I have been a member for many years and have always been extremely satisfied with the service that you provide with your legal advisors going above and beyond. My call with Duncan yesterday was no exception and I ended the call feeling reassured and that if further support was required that it was there.
Sue, Richmond You're there whenever I need support. You're patient and knowledgeable. You give me peace of mind. Thank you
Mike, Darley Dale Matlock Your track record with my queries continues to givr me the confidence that I am getting an excellent value for money srvice
David, Bristol When you don't need the legal service, it is all too easy to question why you spend the monthly fee to keep it. THEN, when suddenly you find yourself at the mercy of others (especially large powerful companies) trying to bully you into a corner unjustly, wow that's when you realise the value of this service. From the comfort of my own chair at home, I receive accurate and fast legal advice so that I can answer "the bully" with confidence on what my legal rights are in that specific situation...
Felicity, London Great service. So rare these days - which is why what you offer is brilliant!
Barbara, Burnham In many years of membership, I have rarely had need to use the service. However the help given this week was very helpful and supported my actions going forward. I had no need to take it further but with the help given was confident to deal with it face to face with a difficult retailer.
William, Ascot Quality and thoroughness of the advice offered at an affordable price - far better than I could have achieved elsewhere. Very satisfied.
John, Monifieth Dundee Used the service only a couple of times previously, but yet again first class knowledgeable advice given. What a tool to have on your side when a problem arises, and for not much cost
Kerstin, London Adviser was friendly, knowledgeable and took the time to help. I felt like I spoke to a legal professional with strong experience and a real sense of empathy. Could not have asked for more. Thanks again!
David, Redruth For the issue I had I felt that advice I was given was first class.
John, London Clear coherent advice. Knowledge base was extremely good and practical enabling me to make independent decisions based on the advice given
Terry, Lymington Advisor was friendly, knowledgeable
Kerstin, London Adviser was friendly, knowledgeable and took the time to help. I felt like I spoke to a legal professional with strong experience and a real sense of empathy. Could not have asked for more. Thanks again!
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