ConsumerEmma's storyFollowing our advice Emma got BT to remove a default marker from her credit file
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ConsumerKim's StoryOur advice stopped Kim having to go to court and receive all costs from John Lewis
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ConsumerSara's storySara followed our advice and Currys provided a full refund for faulty microwave
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ConsumerChristine's storyChristine followed our advice to make a S75 claim and received a full refund from her credit card
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ConsumerJulie's storyRejecting a faulty cooker hood and following our advice meant Julie received a full refund
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ConsumerNick & Wendy's StoryFollowing our advice to complain to the Financial Ombudsman Service (FOS). Wendy received a full refund from her credit card.
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ConsumerMr Johnson's storyMr Johnson followed our advice and within 2 days he was given a full refund
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ConsumerPaul's storyAfter our advice Paul received a full refund within 24 hours
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ConsumerIan's StoryIan followed our robust advice and his wedding booking fee was finally refunded in full, plus costs.
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ConsumerPeter's storyExercise bike dispute worth sweating over but following our advice a full refund was provided
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