Which? knows your rights

Which? has been championing consumers since 1957, so we know what we’re doing and we know how to help you get results.

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Our legal experts work for you and nobody else. Their focus is on helping you to resolve your issue and quickly and efficiently as possible.


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Your joining fee and subscription will help fund our charity’s campaigns and free advice. As an organisation, Which? is not for profit and all for protecting consumers and making life simpler, fairer, and safer for everyone.

How we have helped our members
Ian White Sq Consumer Fight for wedding fee refund With advice and support from W?, Ian's claim was settled out of court and he was refunded £5,420 plus £205 towards his court fees. Read More
Barry Robinson Sq Holidays & travel Tide turns after cruise refund complaint Just over a week after speaking to one of the experts from the Which? legal advice service, Barry had received a full deposit refund. Read More
Golf Case Sq Consumer Seller to blame for inaccurate advert Stuart spoke to an expert at Which? and following our advice a few weeks later was offered a full refund. Read More
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  • Regular news and advice emails
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