University accommodation

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University accommodation - what am I paying for?

Many more universities are now offering different types of accommodation to students, with a variety of payment packages available. Some include bills, some are ensuite or include the use of a shared bathroom, and the quality, features and value for money can vary hugely. Regardless of this, you have basic rights and the accommodation should be of a minimum standard, and the university as your landlord are responsible for repairs and maintenance.


What are my rights?

It’s important to read your rental agreement carefully and check you understand what the different terms mean so you‘re clear what you’re signing up to (or who is responsible for what, if you’re already in the property). Usually the big universities have a dedicated office or team to deal with any issues that arise, but setting out what your rights are and what you are after clearly can help speed up the process.


Which? Legal can help

If you have a dispute with your university over your accommodation, whether it relates to the condition the property is in, the amounts you are paying, or any other concern:

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Matthew Tribble Sq Matthew Tribble Matthew qualified as a solicitor in 2013 and joined Which? in March 2019. See profile
Sanchia Pereira Sq Sanchia Pereira Sanchia joined Which? in September 2018 and is a qualified solicitor.
Adrian Schwab Sq Adrian Schwab Adrian joined Which? in June 2017. Adrian received his Bachelor in Law degree from the Holborn Law School in 2006.
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