If you get a notice about your TV licence

You were sure you didn’t need a TV licence. But maybe you’ve just had a notice telling you that you’re breaking the law by not having one. How did TV Licensing know? Are they correct? Are you likely to be fined? And when are you allowed an exemption? We can give you the answers.

When you need a TV licence

The law says you need a TV licence to watch, record or stream programmes live on any TV channel, and to watch or download any BBC programme. It doesn’t matter whether you do that on a TV, laptop, tablet or any other device. But you may not need a licence if you’re not watching live TV, or if you have no TV. Or maybe the property you’re being told you need a licence for is empty.

How we can help

Our legal experts can tell you how not having a TV licence can be detected, and help you understand whether or not you need one. If you do need a licence, we’ll explain the possible consequences of not having one. And if you’re facing a fine, we’ll talk you through any grounds for appeal. We can also advise on when you might be able to get a refund or an exemption, as well as how to escalate a complaint to the BBC. We’ll:

• listen to what the situation is
• give you clear guidance on your options
• advise you on next steps