Get 30% off an annual subscription until 16th June 24 Find out more
Travel insurance issues

Get expert legal advice at a fair price – we’ll guide you step by step to achieve the best outcome for you.

  • Jargon free advice tailored to your issue
  • Call us when you need, for as long as you need
  • Set monthly or annual fees, no hidden costs
  • Advice for you and people at the same address
Join online today
Legal Header Travel2

If you need to claim on your travel insurance

It’s frustrating when a holiday or flight doesn’t go to plan and you’re left out of pocket. Travel insurance is there to protect you, but sometimes the claims process isn’t easy to follow. Or you might even be unsure whether to claim on your travel insurance at all – there may be other ways to recover money you’ve lost. And what if you do claim and your insurer refuses to pay out?  

Know when and how to claim

The kind of claims you can make on travel insurance will depend on the policy you take out and the cover you add. But you can generally expect to be insured for things like travel delays, medical costs, cancellations and lost or stolen baggage. You may be entitled to get any out-of-pocket expenses back from your airline or holiday company though, rather than claim on your insurance. We can help you explore whether claiming through your insurance company is the best option for you and, if it is, how to go about it.

How we can help 

If a flight or holiday has gone wrong, there may be a number of ways you can get compensation. We’ll help you understand all your options and, if you do need to go through your insurance, we’ll explain how to give your claim the best chance of success. If you’ve already made a claim and it’s been rejected, we can advise you how to get it reviewed. We’ll:

  • listen to the problem and explore your options
  • talk you through the claims process and how to get it right 
  • advise you on the merits of your claim and how to escalate it if necessary
Join online today by choosing one of the options below.
Annual
30% off until 16 June 24
Save £67 vs monthly
£69.30 for a year £5.78 monthly equivalent - Normally £99
  • Access our experts in consumer law, travel, motoring, landlords & tenancy, wills & probate and more
  • Get clear guidance on your next steps from experts you can trust
  • Unlimited calls – speak with us as often as you need
  • Cover for your whole household
  • Regular news and advice emails
Join
Monthly
As much advice as you need for as long as you need £9 per month plus a one-off £29 joining fee (cancel anytime)
  • Access our experts in consumer law, travel, motoring, landlords & tenancy, wills & probate and more
  • Get clear guidance on your next steps from experts you can trust
  • Unlimited calls – speak with us as often as you need
  • Cover for your whole household
  • Regular news and advice emails
Join
If you need assurance that we can help with your issue before joining online read our common questions, or ask our advisers via live chat.
Read our common questions
Meet your experts
Matthew Tribble Sq Matthew Tribble Matthew has been qualified since 2013 and in that time has advised on a range of issues from consumer matters to issues with insurance. See profile
Nadina Hoeller Nadina Hoeller Nadina specialises in civil litigation, having previously represented claimants in personal injury claims. See profile
Dominique Butler 360X360 (1) (1) Dominique Butler Dominique is an expert in providing advice on consumer law matters.
Sanchia Pereira Sq Sanchia Pereira Sanchia specialises in advising on motoring offences having previously worked for the Crown Prosecution Service. See profile
Still have a question?
Read our common questions