50% off an annual membership

A full year of legal advice for the equivalent of less than £5 per month

Offer ends 28 February 2025

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We know the right way to get results

  • Bespoke advice tailored to your issue - no more endless searching pages of rules and regulations
  • Realistic advice on what you can expect to achieve
  • Clear steps and guidance to get the best resolution for your situation
  • Letters and emails with proven success, tailored to your issue for you to use 
  • Advice on any issue we cover during the course of your membership 

 

You tell us the issue you face and our experienced legal team will advise you of your legal position, discuss your options with you, and tell you exactly what to do at every step to achieve the best outcome for your situation.

Whether your issue has been going on for a while or has just started, join today to tackle it with confidence. 

 

Join online today
50% off until 28 February 2025 £49.50 per year £4.13 monthly equivalent - Normally £99
  • Access our experts in consumer law, travel, motoring, landlords & tenancy, wills & probate and more
  • Get clear guidance on your next steps from experts you can trust
  • Unlimited calls – speak with us as often as you need
  • Cover for your whole household
  • Regular news and advice emails
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With you at every step

With our expert guidance you can tackle your issue, with confidence, in all the areas below:

Consumer Copy Consumer High street and online shopping, eating out, cancelling subscriptions & the small claims court process
Home Property Copy Home & property Renting a home, renting out your home, neighbour disputes, home improvements and more
Holidays Flights Copy Holidays & travel Delayed and cancelled flights, things going wrong on holiday, trains, cruises and general travel issues
Cars Motoring Copy Cars & motoring Buying and servicing cars, parking fines, alleged motoring offences
Wills And Probate Copy Wills & probate Writing a will, death and estate, probate, intestacy and power of attorney
Employment Copy Employment advice Settlement agreements, redundancy, dismissal, grievances, discrimination, harassment and bullying
Legal Icons Students Copy Student advice Advice for students on issues from accommodation to starting work
Customer testimonials
Penny, Bournemouth I've been a Which? Legal member for several years, and have used the service on many occasions, when I needed legal advice. I can have as much advice as I need, for as long as I need it, for a very reasonable subscription price. The legal advisors are very knowledgeable and helpful. Whatever the problem, I know that I'll speak to a legal expert, and that I can spend as long as I like in discussion without feeling rushed, and I always get a follow-up email summarising the conversation.
Richard, Winchester Most people require legal advice at some stage in their lives, and having multiple access to quality legal advice without high upfront costs and lengthy waiting times, is reassuring.
Simon, Chipping Norton As ever, Which? Legal provided an excellent service. I felt fully informed, and ended the conversation feeling confident how I should proceed. Better still, on this occasion I got to speak to an adviser immediately. Doesn't get much better than that!
Jean, Sunderland The service is a lifeline for anyone who needs legal advice swiftly.
Usha, London Every time I have needed to use this service I have been more than satisfied with the very lovely staff who take my call and also the wonderful lawyers who are so helpful and informative. Please don't let the wonderful service drop as I find so many institutions nowadays have such poor customer service and attitude.
Meet your experts
Ian Hawkins Sq Ian Hawkins Ian focuses on providing practical consumer law advice that our members can apply in the most effective way possible. See profile
Matthew Tribble Sq Matthew Tribble Matthew has been qualified since 2013 and in that time has advised on a range of issues from consumer matters to issues with insurance. See profile
Duncan Snook Sq Duncan Snook Duncan joined Which? as an employment law specialist in May 2018 after qualifying in 2006. He is a member of the Employment Lawyers Association.
Sanchia Pereira Sq Sanchia Pereira Sanchia specialises in advising on motoring offences having previously worked for the Crown Prosecution Service. See profile
Meet the team

Common questions

We can help you with:

  • Help and advice for small businesses on goods and services they purchase when acting as a consumer i.e., not for resale.

  • Pre-emptive help and advice - find out your rights before you buy

Are there any additional charges?

There are no hidden fees. You will only pay £9 per month (plus one-off joining fee) or £99 annually, depending on your membership.

How do I book an appointment?

All members of the legal advice service can book an appointment to speak to one of our experts here. Once you have logged in a few simple questions will get you booked in with the experts that specialise in the area you need advice on. 

When and how often can I call?

In order to make dealing with your problem as straightforward as possible, you can call us as many times as you wish and we will provide step-by-step help or advice to help with your case. You can call us between 8.30am and 5pm Monday to Friday.

Still have a question?
Read all our common questions
Help & support
More about our legal advice service
Our advice service is a paid for service provided by W? Ltd. The content of the Site is for general guidance only and should not therefore be regarded as constituting legal or other advice or an offer to provide legal services and should not be relied on as such. Content relating to the law and legal developments featured on this Site are based upon the laws of England and Wales unless otherwise expressly stated. If you need legal advice on a specific matter please contact us.