Legal advice, on tap, all year

Legal advice at a fair price - now even fairer. Save 50%.

Offer ends 31 May 25

 Join online today
CMS Banners (4)

We know the right way to get results

  • Bespoke advice tailored to your issue - no more endless searching pages of rules and regulations
  • Realistic advice on what you can expect to achieve
  • Clear steps and guidance to get the best resolution for your situation
  • Letters and emails with proven success, tailored to your issue for you to use 
  • Advice on any issue we cover during the course of your membership 

 

You tell us the issue you face and our experienced legal team will advise you of your legal position, discuss your options with you, and tell you exactly what to do at every step to achieve the best outcome for your situation.

Whether your issue has been going on for a while or has just started, join today to tackle it with confidence. 

 

Join online today
Annual
50% off offer - save over £49
our best offer ever £49.50 per year Normally £99 - Ends 31 May 25
  • Access our experts in consumer law, travel, motoring, landlords & tenancy, wills & probate and more
  • Get clear guidance on your next steps from experts you can trust
  • Unlimited calls – speak with us as often as you need
  • Cover for your whole household
  • Regular news and advice emails
 Join
Monthly
As much advice as you need for as long as you need £9 per month plus a one-off £29 joining fee (cancel anytime)
  • Access our experts in consumer law, travel, motoring, landlords & tenancy, wills & probate and more
  • Get clear guidance on your next steps from experts you can trust
  • Unlimited calls – speak with us as often as you need
  • Cover for your whole household
  • Regular news and advice emails
 Join
With you at every step

With our expert guidance you can tackle your issue, with confidence, in all the areas below:

Consumer Copy Consumer High street and online shopping, eating out, cancelling subscriptions & the small claims court process
Home Property Copy Home & property Renting a home, renting out your home, neighbour disputes, home improvements and more
Holidays Flights Copy Holidays & travel Delayed and cancelled flights, things going wrong on holiday, trains, cruises and general travel issues
Cars Motoring Copy Cars & motoring Buying and servicing cars, parking fines, alleged motoring offences
Wills And Probate Copy Wills & probate Writing a will, death and estate, probate, intestacy and power of attorney
Employment Copy Employment advice Settlement agreements, redundancy, dismissal, grievances, discrimination, harassment and bullying
Legal Icons Students Copy Student advice Advice for students on issues from accommodation to starting work
Still have a question? Call to speak to an adviser
02921 682 899
Meet your experts
Ian Hawkins Sq Ian Hawkins Ian focuses on providing practical consumer law advice that our members can apply in the most effective way possible. See profile
Matthew Tribble Sq Matthew Tribble Matthew has been qualified since 2013 and in that time has advised on a range of issues from consumer matters to issues with insurance. See profile
Duncan Snook Sq Duncan Snook Duncan joined Which? as an employment law specialist in May 2018 after qualifying in 2006. He is a member of the Employment Lawyers Association.
Sanchia Pereira Sq Sanchia Pereira Sanchia specialises in advising on motoring offences having previously worked for the Crown Prosecution Service. See profile
Meet the team
Customer testimonials - March 2025
Lana, Inverness I was feeling really nervous about speaking with the advisor as it's been such a stressful time, but Holly was amazing. She not only reassured me but explained my rights in a way I could understand.
John, Newcastle My discussion with Jennifer was so helpful that it was worth every penny of my whole Which? Annual subscription.
Helen, Lothian The advisor listened and gave unbiased advice. All answers to my questions were clear. I was able to ask her to repeat without feeling rushed. I have already recommended this service.
Michael, Langley The outcome was very satisfying with the advice given by the expert. Thank you.
Christine, Hull The service was very easy to use and very prompt. The advisor was clear and concise and provided me with the additional information I needed to assist me with the issue I am dealing with.
Julie, Birkenhead Excellent response time, compassionate and efficient team who gave great advice.

Common questions

We can help you with:

  • Help and advice for small businesses on goods and services they purchase when acting as a consumer i.e., not for resale.

  • Pre-emptive help and advice - find out your rights before you buy

Are there any additional charges?

There are no hidden fees. You will only pay £9 per month (plus one-off joining fee) or £99 annually, depending on your membership.

How do I book an appointment?

All members of the legal advice service can book an appointment to speak to one of our experts here. Once you have logged in a few simple questions will get you booked in with the experts that specialise in the area you need advice on. 

When and how often can I call?

In order to make dealing with your problem as straightforward as possible, you can call us as many times as you wish and we will provide step-by-step help or advice to help with your case. You can call us between 8.30am and 5pm Monday to Friday.

Join online today
Help & support
More about our legal advice service
Our advice service is a paid for service provided by W? Ltd. The content of the Site is for general guidance only and should not therefore be regarded as constituting legal or other advice or an offer to provide legal services and should not be relied on as such. Content relating to the law and legal developments featured on this Site are based upon the laws of England and Wales unless otherwise expressly stated. If you need legal advice on a specific matter please contact us.