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  • Cover for your whole household
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Customer testimonials - November 2024
Simon, Oxfordshire As ever, Which? Legal provided an excellent service. I felt fully informed, and ended the conversation feeling confident how I should proceed. Better still, on this occasion I got to speak to an adviser immediately. Doesn't get much better than that!
Christopher, Wokingham Amazed by the efficiency of the process and Danielle. She cut through all the complexity like a knife through butter and helped me to feel confident that I can get a result after a year and a half of frustration.
Mark, Wimborne Sarah was very knowledgeable and could put things in context for my particular situation. Sarah has given me clarity with the topics and potential issues I was worried about and confidence going forward. Brilliant service. Thank you Sarah.
Jay, Bromley The adviser Matthew Tribble was excellent on top of the legal material regarding my enquiry. His call manner and how he listened and then explained the law was first class.
Usha, London Every time I have needed to use this service I have been more than satisfied with the very lovely staff who take my call and also the wonderful lawyers who are so helpful and informative. Please don't let the wonderful service drop as I find so many institutions nowadays have such poor customer service and attitude.
Jane, New Milton Service is good value for money and very easy to use. I was contacted at the time I was given and the person I spoke to was able to answer all my questions and followed up very quickly with a letter that I could tailor to my situation.
Meet your experts
Sanchia Pereira Sq Sanchia Pereira Sanchia has significant experience in civil litigation and advises on a variety of topics including, holiday & travel, landlord & tenant disputes. See profile
Matthew Tribble Sq Matthew Tribble Matthew qualified in 2013, with 9 years of previous industry experience. He helps members deal with a range of issues from personal injury to insurances. See profile
ID Photo Sarah Henley Before Which?, Sarah worked in private practice, gaining significant experience. She now specialises in helping members with their Wills & Powers of Attorney. See profile
Duncan Snook Sq Duncan Snook Duncan joined Which? as an employment law specialist in May 2018 after qualifying in 2006. He is a member of the Employment Lawyers Association. See profile
Meet all the team
How we have helped our members
Christine Gaughran Consumer Sofa refund finally brings comfort Christine followed our advice and received a full refund from her credit card Read More
Claire Holding Holidays & travel Holiday refund sunk by costs Calling the team made all the difference in getting Claire a full refund Read More
Addie North Home & property Tenant wins their deposit refund Following our advice following a filing error Addie received a full deposit refund Read More
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